View Customer Testimonials
Our customers are very important to us. What you think about us and how we operate is very important. If you'd like to submit a testimonial or just send us some feedback on how we are doing, please do! Contact us today so that we can further improve our relationship and our business goals!
Please check out our most recent customer testimonials below!
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Rebecca McPhail, President of the West Virginia Manufacturers Association
“Under the leadership of Kim Mack, Cyclops Industries is a prime example of the quality of products manufactured in the Mountain State. Cyclops is known for producing world-class safety sights glass and serves an international clientele. With a commitment to safety, an emphasis on quality, and a strong sense of community, Cyclops is a leader in West Virginia’s manufacturing industry. The West Virginia Manufacturers Association is proud to call Cyclops a member.”
Rebecca McPhail, President of the West Virginia Manufacturers Association
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David Carrick, Manager of Business Operations, WVU Industrial Extension
"Over the past several years, I have worked with Cyclops Industries, Inc. on several occasions. From my first interaction with the team, I felt like I was part of the family. In an industry primarily dominated by larger, corporate companies, I am continually impressed by their enthusiastic and relentless pursuit of customer satisfaction. Cyclops Industries, Inc. has held true to the values that make family run businesses so successful; going above and beyond for their customers, just as they do for each other. It has been an absolute pleasure to work with Cyclops Industries, Inc. and get to know them on a personal and professional level."
David Carrick, Manager of Business Operations, WVU Industrial Extension
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Charlotte Weber, Director at Robert C. Byrd Institute
“RCBI is proud to partner with Cyclops Industries, a WV company with a global reach. Cyclops has built an innovative business designing and manufacturing the most advanced products for the oil and gas, chemical, and defense industries that provide maximum safety under extreme conditions."
Charlotte Weber, Director at Robert C. Byrd Institute
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Victoria Russo, Vice President of Business Retention & Expansion, Charleston Area Alliance & Chamber of Commerce
"Over the past 9 years of visiting Cyclops Industries I have always valued Kim Mack’s receptiveness to new ideas and to evaluate resources for business improvements. Honoring her grandfather’s legacy while preserving a commitment to safety, quality, and effectiveness of Cyclops’ products for over 65 years is impressive. Kim and her team go above and beyond to ensure customer needs and deadlines are met, characteristics only found in small family-owned businesses like Cyclops; proud to serve others as their own. The Charleston Area Alliance and Chamber of Commerce is proud to call Cyclops Industries a member."
Victoria Russo, Vice President of Business Retention & Expansion, Charleston Area Alliance & Chamber of Commerce
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Mike Friel, Director of Communication, Marshall Advanced Manufacturing Center
"Cyclops Industries is a world-class manufacturer with a hometown feel. From the moment you walk through its doors, you sense a culture built on teamwork, pride and craftsmanship – qualities reflected in every industrial sight glass the company produces and ships across the United States and to more than 30 countries worldwide.
At the Marshall Advanced Manufacturing Center, we’ve had the privilege of witnessing Cyclops Industries’ growth and success firsthand. From helping the company achieve ISO 9001 certification to providing internal auditor and CNC training, as well as supporting the implementation of U.S. Department of Labor-registered apprenticeships, we’ve watched Cyclops continually evolve to stay ahead in an increasingly competitive manufacturing landscape.
Our partnership is especially meaningful because it creates value on both sides. Cyclops – named West Virginia’s U.S. Small Business Administration Manufacturer of the Year – not only hires graduates of our Career Skills Machinist Technology/CNC Program, but also actively participates in shaping the future workforce. Owner Kim Mack serves as a valued member of our workforce advisory board, helping ensure our students possess the skills and knowledge today’s manufacturers need to succeed and that propel graduates to successful careers in manufacturing.
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Mike Friel, Director of Communication, Marshall Advanced Manufacturing Center






